Services & Facilities

Sandton City offers easily accessible and ample parking for your convenience.

Disabled parking facilities are located outside all main entrances.

The parking pay stations are situated next to each entrance for added convenience.

Ticketless parking at your fingertips.
Effortless parking is now available at Sandton City with admyt. No ticket. No Q. No worries.

Your time is too precious to wait in queues or look for lost tickets. Admyt streamlines the entry and exit at your favourite shopping centres with one simple account that gives you a safer, easier and more personal parking experience than ever before.

Shoppers who are looking for store information, directions around the centre and local area information can visit the information kiosks. These friendly Sandton City hosts are situated in the Banking Mall, on the Lower Level in the Checkers Court area (opposite Totalsports and Swarovski), on the Upper Level near Woolworths

Sandton City is home to some of retail’s most disruptive innovations, with community place making, curating the customer’s experience and embracing technology being core to Sandton City’s strategy.

Regardless the modes of transport, Sandton City shoppers can finally wait in a stylish, safe and secure destination under Sandton City’s watchful eye.

My Sandton City Stop transforms public transport from sideroad-waiting, to stylish-travelling. Located in Sandton City’s premises, off Maude and 5th Streets, one can find this secure, tailored pick-up and drop-off area that welcomes all modes of public transport that suit the needs of Sandton City’s visitors.

With a sophisticated security plan in place, My Sandton City Stop boasts a comfortably seated waiting room adjacent to the flowing pick-up and drop-off zone, with a 24-hour security presence as well as 24-hour surveillance monitoring for the safety of Sandton City’s customers.

Wheelchairs are available for hire from any Sandton City information kiosk. To hire a wheelchair, you will need positive identification, either a barcoded ID or valid driver’s license, as well as a R250 security deposit, which is fully refundable.

A Muslim prayer room is located on Level 7 outside Entrance 27.

As per the new national smoking legislation, smoking in an enclosed and public area is illegal unless the area is deemed a smoking area. Please note that no smoking is allowed in the undercover parking areas of the centre, and there are no stores or restaurants at Sandton City that offer smoking sections.

Shopping with kids is made easy at Sandton City, where convenience, comfort, and choice are at the heart of everything we do. Our family-friendly approach includes a free-to-use baby care lounge on the Lower Level at entrance 4 near Checkers, featuring a full kitchen, baby changing area, feeding rooms, and a play zone to make parenting on-the-go easier. And, our dedicated Moms and Tots parking bays, marked in bright colours, are located near the centre’s main entrances, making your arrival easy.

Our recent bathroom upgrades include dedicated nursing rooms and purified water dispensers, ensuring comfort for families throughout their visit.

With over 374 stores, Sandton City is home to a variety of coveted local and international brands, including South Africa’s first luxury kids’ store, Mio Mondo, which offers a curated selection of designer brands such as Kenzo, Moschino and Karl Lagerfeld for ages 0-16. Parents can also find family-focused retailers such as Dis-Chem Baby City, Koco Bino, Cotton Kids, Keedo, and Naartjie, all offering a wide range of baby and kids’ apparel and lifestyle products.

From entrance to exit, feeding time and fun, your visit with kids is made easy at Sandton City.